Jack Michell’s employees clearly haven’t read his book ‘Hug you Customers’. On two separate occasions my husband and I have gone in to shop and not one person greeted us or asked if we needed assistance. It’s not that they’re busy by any means, they typically are talking to each other or just standing around. I’m curious if it is because we look like we’re in 20s and the sales associates don’t take us seriously. Whatever the case may be, I will never be going there again.
Best customer service anywhere.
Top notch quality and customer service. Always a pleasure to shop with the Mitchell family - and Mitchell's family. Thank you for many years of delivering nothing but the best.
I have shopped at Mitchell's many times. It has a well curated selection of clothing, fine jewelry and accessories. I am a huge fan of their buyers. However, their customer service in my personal experience is beyond reprehensible. Bill Mitchell wrote a fabulous book about his service philosophy. Unfortunately members of his staff are unable to meet those standards (or even moderate grace). I go into the city to shop where I know I will be treated well. And I use the Net-A-Porter personal home delivery service (which has basically the same selection but broader). I do not recommend this establishment. It is really a shame that Westport has this lovely store that is ruined by a handful of employees. Go elsewhere.
Phenomenal service! Special shoutout to Jay who is a Cartier specialist. I purchased a watch a while back and while the Cartier store said I need to spends a few thousand, Jay was able to save the watch at minimal spend. Wow wow wow, better services than Cariter itself - Thank you! I will only buy my watches from Mitchells and I highly recommend them.
Mitchells is a US Clothing Store based in Westport, Connecticut. Mitchells is located at 670 Post Rd E, Westport, CT 06880, USA.
Please contact with Mitchells using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Mitchells opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Westport